Social Accountability Policy and Commitment
It is the social accountability policy advocated and promoted by the Company to strictly abide by international conventions, the SA8000 Standard and relevant requirements of national laws and regulations, prohibit child labour, eliminate forced labour, ensure health and safety, respect freedom of association and the right to collective bargaining, eradicate discrimination, avoid unlawful disciplinary measures, regulate working hours and provide fair and reasonable remuneration.
While achieving sound development, the Company fully recognizes the importance of fulfilling social accountability obligations. To systematically manage social accountability matters and declare its social accountability policy, the Company hereby makes the following commitments:
- To comply with all requirements of the SA8000 Standard, applicable relevant international convention standards and national laws and regulations.
- Not to use child labour; meanwhile, supervise relevant parties against the use of child labour.
- Not to use forced or compulsory labour. No one shall be threatened with punishment to engage in labour or service against their will.
- Establish and improve various health and safety mechanisms to ensure a safe and healthy working environment for employees.
- Respect employees’ right to freedom of association and collective bargaining, and carry out work of the Company Trade Union Committee and Women Workers Committee under the leadership of higher-level trade unions.
- Prohibit any form of discrimination.
- People-oriented, treating all employees with dignity and respect. No corporal punishment, mental or physical coercion or verbal abuse shall be adopted; harsh and inhumane treatment of employees is forbidden.
- Strictly abide by applicable laws and regulations on working hours and leave, and safeguard employees’ right to rest.
- Fully respect employees’ right to a living wage, improve employee welfare security and raise employees’ remuneration.
- Systematically establish, maintain and continuously improve the social accountability management system, standardize corporate management, promote a law-compliant supply chain, and realize common development of employees, the enterprise, customers, relevant parties and society. The Company shall truly deliver corporate social accountability and achieve sustainable development goals.
The Company actively fulfils economic, social and environmental responsibilities, practises the development philosophy of Responsibility, Openness, Innovation, Cooperation and Green Development, and promotes and deepens relevant practices in the field of sustainable development strategies.
We define clear sustainable development plans and continuously upgrade social accountability management. Through systematic implementation of the SA8000 social accountability system, we strive to gain recognition and trust from all employees and the public, enhance the Company’s brand value and core competitiveness, build valuable resources for sustainable development, integrate social accountability fulfilment into all links of corporate culture and operation, mobilize all employees to participate in social accountability initiatives, and promote steady and sustainable corporate development. We aim to realize coordinated unity of employees’ rights and interests, corporate benefits, win-win outcomes for relevant parties and social benefits.
Amid the new development landscape, every Hailide employee shall align with the strategic positioning of building and operating a world-leading commercial innovation platform and the strategic goal of lifting revenue by serving thousands of customers. Rooted in a strong sense of responsibility and empathy, we shall leverage professionalism, creativity and execution to address customers’ demands and ecological partners’ operational challenges, optimize development of Hailide staff and the organization itself. We drive progress in business and society with ideas and technology, and make due contributions to customers, industries and the community.
Consistent with the policies for implementing the social accountability management system, the Company sets out social accountability objectives, plans and measurement criteria as follows:
1. Zero Incidence of Child Labour
Related indicator: Zero incidents of non-compliance involving child labour and young workers. All regular employees of the Company are adults. Although the risk of child labour is low, we shall not take it lightly. The Human Resources Department conducts strict age verification during recruitment and maintains complete personnel files, and carries out annual age screening for all staff. Meanwhile, prevention of child labour serves as a key precondition for cooperation with relevant parties. The Company commits to eliminating child labour across its entire supply chain.
2. Zero Incidence of Lost-Time Accidents (accidents causing absence from work for more than one working day)
Related indicator: Zero lost-time accidents. The Company endeavours to provide employees with a healthy and safe working environment and leave system to prevent accidental risks. All employees shall remain vigilant to avoid accidents to themselves or colleagues. Go to work happily and return home safely.
3. Zero Fire Incidents
Related indicator: Zero fire accidents. Fire safety relies primarily on prevention. The Company has a large workforce working in concentrated premises, so fire prevention is a top priority in safety management. Eliminating fire hazards constitutes one of the key performance targets of the Company’s social accountability system.
4. Zero Labour Disputes over Employees’ Rights and Interests
Related indicator: Zero labour disputes concerning employees’ rights and interests. The core objective of the social accountability management system is to safeguard employees’ legitimate rights and interests and enable employees to work and live in a fair, harmonious and humanized environment. Therefore, the Company strictly complies with all laws and regulations, establishes effective employee grievance channels, maintains timely communication with employees and promptly addresses matters of concern to staff. The enterprise grows together with its employees under the people-oriented principle. Avoidance of any labour disputes over employees’ rights and interests is an important performance target of the Company’s social accountability system.
5. 100% Compliance of Working Hours
Related indicator: 100% compliance with working hour requirements. The Company strictly observes laws and regulations governing working hours, rest days and public holidays. The standard working week is implemented as 40 hours in accordance with the Labour Law. Every employee shall be granted at least one rest day after six consecutive working days. Full compliance with daily, weekly and monthly working hour requirements for all employees shall be guaranteed.
6. 100% Compliance of Remuneration
Related indicator: 100% compliance in payment of remuneration and benefits. The Company fully respects employees’ right to a living wage and ensures remuneration and benefits fully meet legal requirements. We strive to improve employee welfare packages and raise compensation levels to satisfy employees’ basic needs and provide disposable income.
社会责任方针政策及承诺
公司严格遵守国际公约和 SA8000 标准以及国家法律法规相关要求、禁止使用童工、杜绝强迫劳动、保证健康与安全、尊重结社自由和集体谈判权利、消除歧视行为、避免违法惩戒性措施、规范工作时间、提供公平合理薪酬待遇是公司倡导和推广的社会责任方针政策。
公司在获得自身长足发展的同时，深感承担社会责任性义务的重要，为了系统地管理社会责任事务，声明公司的社会责任方针，公司进行以下承诺：
1)符合所有 SA8000 标准的要求和适用的相关国际公约标准，以及国家法律法规的要求。
2)不使用童工；同时监督相关方不使用童工。
3)不使用强迫或强制性劳动，不得以任何惩罚相威胁，强迫任何人从事非本人自愿的劳动或服务。
4)建立和健全健康与安全的各种机制，确保给员工提供一个安全和健康的工作环境。
5)尊重员工自由结社及集体谈判权利，在上级工会的领导下开展公司工会委员会、女工委员会的工作。
6)禁止任何形式的歧视现象存在。
7)以人为本，给予所有员工尊严与尊重。不采取体罚、精神或肉体胁迫以及言语侮辱的行为，不允许以粗暴、非人道的方式对待员工。
8)严格遵守适用的工作时间及休假法律法规，保证员工休息权利。
9)充分尊重员工获得生活工资的权利，完善员工福利保障，提高员工薪酬待遇。
10)系统建立、保持并持续改进社会责任管理体系，规范公司管理水平，推进守法合规的供应链，使员工、企业、客户、相关方以及社会共同发展。真正实现企业的社会责任，达到可持续发展的目标。
公司积极履行经济、社会和环境责任，践行“责任、开放、创新、合作、绿色”发展理念，推动和深化可持续发展战略领域的相关实践，
明确可持续发展规划，持续提升社会责任管理水平。通过系统实施 SA8000社会责任体系，得到全体员工及社会的认可与信赖，提高公司的品牌价值和核心竞争力，形成公司可持续发展的宝贵资源，把履行社会责任融入企业文化及经营发展的各个环节中，动员全体员工积极参与社会责任工作，努力推进公司持续稳健发展。达到员工权益、公司利益、相关方共赢以及社会效益的协调和统一。
在新的发展环境下，每位海利得人按照构建和运营全球领先的商业创新平台的战略定位，服务千万客户营收跃上新台阶的战略目标，基于责任感、同理心，通过专业奋斗，发挥创造力，强化执行力，去解决客户的需求问题，生态伙伴的经营问题，优化海利得员工和自身组织发展问题，用创想和技术推动商业和社会进步，为客户、产业和社会做出自己应有的贡献。
与实施社会责任管理体系方针政策相适应，公司确定社会责任目标规划及测量手段如下文所述：
1.童工使用率为“0”
相关指标：童工及未成年工违规事件为“0”。公司所有在册员工均为成年人，发生童工风险低，但不能掉以轻心；人力资源部员工招聘时严格实行年龄审查并保存完整人事档案，每年进行全员年龄排查。公司同时将童工预防作为公司与相关方合作的重要前提之一。致力于实现公司整个供应链均做到禁止使用童工。
2.意外事故（损失1个工作日以上的事故）发生率“0”
相关指标：损失1个工作日以上的事故为“0”。公司致力于给员工提供健康与安全的工作环境及休假制度，预防意外风险发生；全体员工时刻保持警惕，避免自身或同事有任何意外事故发生。开开心心上班来，平平安安回家去。
3.火灾发生率“0”
相关指标：火灾事故为“0”。消防安全，预防为主。公司员工较多，人员聚集，预防火灾是安全工作的重中之中。杜绝火灾发生是公司的重要社会责任体系的绩效目标之一。
4.员工权益劳资纠纷为“0”
相关指标：有关员工权益劳资纠纷为事件为“0”。社会责任管理体系的核心宗旨是维护员工的合法权益，使员工工作、生活在公平和谐的人性化环境中；因此公司严格遵守各项法律法规，建立有效员工申诉渠道，保持与员工的及时沟通，员工关心事项及时解决；企业与员工共成长，共发展，以人为本。不发生任何员工权益劳资纠纷，是公司的重要社会责任体系的绩效目标之一。
5.工时符合性100%
相关指标：工作时间的符合性达100%。公司严格遵守关于工作时间、休息和公共假期的法律法规规定。标准工作周严格按劳动法每周40小时执行。公司所有员工每连续工作六天会至少有一天休息。保证所有员工每日、每周和每月工作时间的符合性。
6.薪酬符合性100%
相关指标：薪酬福利支付的符合性达100%。公司充分尊重员工获得生活工资的权利，保证薪酬福利与法律法规要求的完全符合；致力于完善员工福利保障，提高员工薪酬待遇。保证满足员工的基本需要，并能提供一些可随意支配的收入。
Certification Body 认证机构：
BUREAU VERITAS CERTIFICATION HOLDING SAS
Le Triangle de I'Arche
8，cours du Triangle - CS 90096
92937 Paris la Defense Cedex – France
E-mail：cersa8000clientfeedback.in@in.bureauveritas.com
Accreditation Body 授信机构：
SOCIAL ACCOUNTABILITY ACCREDITATION SERVICES (SAAS)
9 East 37th Street，10th Floor
New York,NY 10016
United States of America
Tel:+1-(212)-391-2016
E-mail:saas@saasaccreditation.org
http://www.sa-intl.org
